Delivery Information

We use Posthaste for all of our freight and they have proven to be quick and accurate.

Track and Trace

If you would like to track the delivery status of your order, please enter your order ID into the textbox below and click "Track Order"

Please note: This only works for orders sent via Posthaste, please contact us for parcels sent via Fastway.

If the link does not work, you order may not have been collected by our courier, please try again later.

Shipping Charges

Natural Grocer Freight Charges
Region Weight  Price (inc GST) 
Auckland 25  $                              5.00
Auckland Rural 25  $                           10.00
Whangarei to Te Awamutu 2  $                              5.75
6  $                              6.90
10  $                              8.05
15  $                              9.20
25  $                           10.35
Whangarei to Te Awamutu Rural 2  $                           10.35
6  $                           11.50
10  $                           12.65
15  $                           13.80
25  $                           14.95
Upper North Island 2  $                              5.75
6  $                              6.90
10  $                              8.05
15  $                              9.20
25  $                           10.35
Upper North Island Rural 2  $                           11.50
6  $                           12.65
10  $                           13.80
15  $                           14.95
25  $                           16.10
Lower North Island 2  $                              6.90
6  $                              8.05
10  $                              9.20
15  $                           10.35
25  $                           12.65
Lower North Island Rural 2  $                           11.50
6  $                           12.65
10  $                           13.80
15  $                           14.95
25  $                           17.25
South Island 2  $                              6.28
6  $                              7.65
10  $                           10.38
15  $                           13.12
25  $                           17.23
South Island Rural 2  $                           10.63
6  $                           11.98
10  $                           14.67
15  $                           17.37
25  $                           21.40

Delivery Time (from time of pickup from our warehouse):
Auckland: Sameday if collected by our courier before 12pm, otherwise overnight
Remainder of North Island: Overnight
South Island: 2-3 Working Days

Rural Delivers: please allow an extra 24-48 hours

Disclaimer:
The timeframe above are provided by our courier, we do not guarantee the delivery times. We DO NOT deliver to PO Boxes, Physical Address Only. We only deliver within New Zealand. Rates are subject to change.

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The Natural Grocer is a New Zealand owned and operated business
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